No.: EOS-2019- 0001

Date: 2019-2-27

Dear Valued Customers,

Thank you very much for your support on our products and services.

To help you discern market changes and adapt to technology development and innovation, we would like to inform that the end of sale (EOS) date of RG-RCD 4500 V3, RG-RCD 6000 V3 is February 27, 2019. After this date, we will not accept new orders or capacity expansion orders. We are sorry for any inconvenience this may cause and appreciate your understanding.

Table 1 describes the end of life milestones, definitions and dates for RG-RCD 4500 V3 and RG-RCD 6000 V3.

Milestone

Definition

Date

 

 

End of Sale Date

The last date to order the product from Ruijie. Ruijie will not accept new orders or capacity expansion orders after that. The product is not sold any longer after the date.

 

 

February 27, 2019

 

 

End of Software Maintenance Date

The last date that Ruijie Engineers may release any firmware or provide bug fixes. After this date, Ruijie Engineers will no longer develop, maintain, or test the software of this product.

 

 

February 27, 2021

 

End of New Life Attachment Date

For products and software that are not covered by service contracts, this is the last date to order new service contracts.

 

February 27, 2020

 

 

End Of Life Contract Renewal Date

The last date to extend or renew a service contract for the product. Any service contract extension or renewal will not be accepted beyond the last date.

 

 

February 27, 2023

 

 

End of Life Date

The last date of product service period. After this date, all support services for the product will be unavailable.

 

 

February 27, 2024

Table 1: the milestones of the RG-RCD 4500 V3 and RG-RCD 6000 V3

Ruijie Network provides new products with better performance as replacements for RG-RCD 4500 V3.

Table 2 shows the recommended replacement products we provide for you.

EOS productReplacement product
RG-RCD 4500 V3RG-RCD 3000 V3
RG-RCD 6000 V3RG-RCD 6000E V3

Table 2: replacement products list

 

If you have any further questions, please don’t hesitate to contact Ruijie Service Support Center or local sales representatives. For more information about Ruijie Network end-of-life policies, please visit: https://www.ruijienetworks.com/support/productlifecycle .

Sincerely,

Ruijie Networks Co., Ltd.

February 27, 2019